How much is my council tax?

In addition, part of the council tax collected goes towards the costs of the Greater London Authority (GLA).

All domestic properties (houses, flats, mobile homes and houseboat moorings) are subject to council tax.

Council tax 2024-25

• Council Tax guide 2024-25 (PDF, 238 KB)
• A message from the leader of the council (PDF, 667 KB)

Council tax 2025-26

• Council Tax guide 2025-26 (PDF, 2 MB)

Council achievements in 2024/2025

The council is committed to putting residents first.  

Our budget for 2024/25 once again set council tax and fees and charges amongst the lowest levels in outer London. 

Watch our video for our achievement highlights in 2024/25

Full list of our 2024/25 achievements

Select each of the Council Strategy commitments below to see a full list of our 2024/25 achievements.

Safe and strong communities  

The council is continuing to address the growing demand for housing by creating new and improved homes and supporting residents to prevent homelessness.   

Acquiring homes  

• We've acquired more than 182 homes, including 113 at HPH3 (Hayes) and 12 at Carpenters Court (Uxbridge). We've also bought the former RAF residential site, Grays Road, in Uxbridge for future redevelopment. 
• More than 90 properties - collectively valued at £6.3 million - were recovered following investigations by our counter fraud team. 

Building homes  

• Work is progressing on the first phase of the Avondale Drive and Hayes Town Centre estates redevelopment, which will initially deliver 110 homes.  
• We completed the development of 34 social homes at the former Maple and Poplar day care centre and care home in Hayes and 4 council properties on an unused garage site at Petworth Gardens. 
• Construction is underway in Yiewsley to deliver 95 new homes (100% affordable) as well as a new library.  

Improving homes 

• The council's home expansion programme continues to address the need for bigger properties.  
• Each year, we improve our existing council homes to make them more energy efficient and upgrade approximately 500 kitchens and bathrooms. 
• Our private sector housing team continues to inspect and address disrepair in privately-rented properties. 

Preventing homelessness  

• We refreshed our Social Housing Allocation Policy. 
• We launched a campaign to encourage those at risk of homelessness to seek support at the earliest opportunity. 

Tenant engagement  

• We held our first council Tenants and Leaseholders' Conference. 
• A new quarterly e-newsletter was introduced for tenants. 

Safety and enforcement  

We're committed to keeping you safe from harm.   

• We responded to flash flooding in September.   
• Partial closure orders were secured for 5 blocks of flats in Hayes and Uxbridge, a first for the council, and another 4 closure orders for properties in Uxbridge, South Ruislip and Harlington to tackle criminal activity and anti-social behaviour. 
• We ran an amnesty for residents to return Blue Badges they were not entitled to, with 14 handed back.   
• We worked with partners to mark National Hate Crime Awareness Week and White Ribbon Day.  
• As part of Anti-Social Behaviour Week, council teams led action days in Hayes, Uxbridge and Eastcote alongside local police.   
• The council formed a taskforce to tackle ULEZ camera vandalism. 
• We were granted an injunction to prevent unauthorised parking on green belt land in Harlington.  
• We introduced a new Public Spaces Protection Order to stop taxis waiting in residential streets near Heathrow. 
• A West Drayton businesswoman was given a suspended prison sentence and ordered to pay £1,000 for abusing council staff and refusing to pay more than £12,000 of disposal charges at Harefield Civic Amenity Site.  
• A rogue landlord from Hayes was ordered to pay £28,729 after he was caught with double the number of appropriate tenants living in his illegal house of multiple occupancy.  
• 2 brothers were prosecuted for being involved in an illicit tobacco operation in Hayes and ordered to pay £126,605.95, with each receiving a 12-month community order. 

Supporting communities  

• £1 million Chrysalis funding improved 9 community facilities. 
• The council's ward budget scheme supported 24 local initiatives. 
• Our Community Awards recognised 18 hidden heroes for their outstanding contributions. 
• 5,600 children joined the annual Summer Reading Challenge with nearly 100,000 children's books issued.   
• The summer months were also jam-packed with events including Playday, Medieval Manor Farm, a Family Day at Cranford Park and the Mayor's Picnic in the Park.  

A green and sustainable borough 

Another key priority is creating a greener future by making the council's operations carbon neutral, protecting our heritage, built environment and green spaces, and maintaining pleasant neighbourhoods with access to sustainable travel and waste management. 

Carbon efficiencies and enhancing the environment  

• The council secured one of the largest government grants in London, more than £13 million, for our buildings' decarbonisation project, which will substantially reduce carbon emissions at our largest properties. Council homes are also being made more efficient through this programme, with 61 homes completed so far. 
• We invested more than £3.3 million to replace the roofs of 5 schools.  
• Residents, businesses and community groups were invited to share their views on the review of the council's Strategic Climate Action Plan.  
• We secured the top spot for the number of Green Flag spaces maintained by a UK authority for the 12th year running. 
• As part of our £1 million park enhancement programme, improvements are underway at Barra Hall Park (Hayes), Bessingby Park, (Ruislip Manor), Churchfields Gardens (Ruislip), The Closes (West Drayto) and Fassnidge Park (Uxbridge).  
• More than 300 trees have been sponsored through the Trees for Streets programme, in addition to the 8,378 we have planted. 
• We made a range of improvements to leisure facilities and green spaces with £1.3 million from the UK Shared Prosperity Fund.  

Sustainable travel  

• We published our Cycling Strategy.  
• More than 1,000 residents took part in our free cycle training, with 15,000 pupils receiving pedestrian training for safer school commutes and more than 630 completing scooter training. 
• £40,000 Active Travel funding was spent on towpath improvements to the Grand Union Canal.  
• 46 new electric vehicle chargers were installed in our car parks.  
• Nearly £12 million was invested into highways, roads and pavements.   
• Works were completed on a first phase of improvements to North Hyde Road to help reduce congestion and improve walking and cycling links from residential areas to Cranford Park and Hayes and Harlington Station. 

Heritage  

• We commemorated the 80th anniversary of D-Day with events at the Battle of Britain Bunker. The site's Generator House also opened to the public and the replica Spitfire was repaired.  
• A new audio trail was launched at Cranford Park.   

Waste and recycling  

• More than 7,000 new households signed up to our food waste recycling service and 9,000 for our improved automatic recycling bag delivery service. Our small electrical recycling bins contributed to a 40% increase in tonnage collected in comparison to last year. 
• A campaign was launched to encourage residents to reduce contamination and further improve recycling rates.  

Thriving, healthy households 

We are committed to fostering thriving, healthy households  

Adults  

• Our Adult Social Care services were rated one of the best performing in London and nationally.   
• We helped protect older residents from the impact of government winter fuel allowance cuts.  
• Working with healthcare partners, we were the first in London to pioneer new technology to improve patient discharge processes from hospital. 
• Queens Walk Resource Centre celebrated its 10th anniversary.

Children and young people 

• We launched a new youth offer. 
• Our Holidays Activities and Food programme benefited more than 7,000 children.   
• A new video was launched to showcase our pioneering family hubs.  
• We built 2 new residential children's homes and have a further 6 in the pipeline. 
• Hillingdon was the top London local authority on Primary School National Offer Day, with 95.68% of parents given their first choice.  
• We launched a new payment and benefits package for council foster carers. 
• We opened a specialist resource provision and our first assessment centre for 2 to 5-year-olds with SEND, and opened a new learning space for children with autism spectrum condition. 
• We offered more than 1,300 SEND places in our special and mainstream schools. 
• A series of school videos were created to showcase our special schools.  
• A SEND youth forum was launched to help shape SEND services.   

Leisure and health 

• Residents continue to benefit from our leisure centres, tennis courts, outdoor gyms, led walks and exercise sessions.   
• More than 200 residents living with dementia, and their carers, accessed free sessions of golf, boccia, tennis, chair exercise and football to help their health and wellbeing. 
• We launched a suicide awareness campaign to encourage residents to sign up to training offered by the Zero Suicide Alliance. 

A thriving economy 

We are actively working with businesses and partners to promote Investing in Hillingdon and create a thriving economy.  

• We asked for residents' views on the future of the borough to help us produce a revised Local Plan, as well as feedback on our draft Uxbridge Vision to revitalise the town centre. 
• We hosted a 1-day conference for investors, developers and advisors to understand more about our economic investment plans for Hillingdon. 
• Working with Hillingdon Chamber of Commerce, we're using £1.1 million UK Shared Prosperity funding to support local businesses and help residents find jobs and improve their skills.   
• We delivered 423 part-time day and evening adult learning courses and 123 qualification courses to help residents aged 19 and above gain new skills, get prepared for work or promoted.  
• We partnered with the Good Things Foundation to provide 69 free laptops to eligible residents to help them get online and carry out simple everyday tasks. 

A digital-enabled, modern, well-run council   

Our transformation programme continues to deliver value for money for residents by reshaping services.  

Digital  

• We launched our Digital Strategy, setting out plans to invest £9 million to improve the way residents access services. 

Co-locating services and maximising use of assets 

• We are co-locating services to make better use of our buildings and enhance services, with work underway to create a new Uxbridge Library and Register Office at the Civic Centre.  
• Some NHS teams have moved to the Civic Centre, which will help improve health and care outcomes for residents.  
• We sold Barra Hall to Harrow, Richmond, and Uxbridge College to provide essential SEND learning places. 
• We relocated South Ruislip Children's Centre to the Wren Centre. 

Commissioning specialist operators 

• We commissioned specialist operators to run services more sustainably on our behalf, including London Early Years Foundation for our early years centres and Parkwood Theatres for the Beck Theatre.  

Other efficiencies  

• Our counter fraud team identified savings related to fraud and prevented the loss of more than £8.7 million.