Pests and vermin
You have a right to a home that is fit for human habitation and free from hazards that could harm your health or safety.
In this section:
You have a right to a home that is fit for human habitation and free from hazards that could harm your health or safety.
Any home can have a problem with pests or vermin, no matter how clean your home is.
Homeowners are responsible for dealing with pests and vermin in their own home.
The British Pest Control Association website provides contact details for trained, insured and trusted pest control companies.
Find a pest controller near me
Please note: If you are a homeowner in Hillingdon and aged over 65, you can use the council's pest control service.
If you are a Hillingdon Council tenant, you can use the council's pest control service.
If you are privately renting, your landlord is responsible for dealing with infestations of pests and vermin if:
If you think your landlord is responsible, report the problem to them as soon as possible and make it clear why you think they are responsible. Allow your landlord reasonable time to do the work once you have reported the problem.
Your landlord should:
If your landlord won't sort out the issues with pests, you can report it to the council.
If the infestation is a serious risk to your health or safety, we can:
If the problem persists, you may also be able to take your landlord to court and obtain a court order: