Consulting your neighbours about the alley gating scheme
Documents and information to help you consult your neighbours about the alley gating scheme.
Dos
- Introduce yourself to your neighbours.
- Use the template letters provided - they have been carefully worded to give a concise and accurate explanation of the scheme.
- Ensure everyone in the scheme can contact you, when necessary.
- Consider the best way to contact residents who are disabled, vulnerable or 'hard to reach'. For advice on this, you can email us at chrysalis@hillingdon.gov.uk.
- Update residents of the scheme's progress on a regular basis.
- Be thorough - ensure every household in the scheme is consulted.
- Remember that this is a community scheme - be patient with your neighbours and respect their opinions, even if they do not support the scheme.
- Respond to all queries about the scheme directly.
- consider all objections and talk to us for advice on how you deal with them
- be respectful in your tone to all your neighbours in both your verbal and written communications
- Remember that any information you gather from residents (including their reasons for objecting) is confidential - please do not discuss with other neighbours.
- Provide details of cost when you collect residents' contribution for the scheme.
- If gates are installed, ensure every household in the scheme has access to a key.
Don'ts
- Resort to intimidation with those who don't approve the scheme.
- Put yourself in any situation where you feel unsafe.
- Forget to contact us if you have any questions.