Contact us by phone
Our contact centre is open Monday to Friday, 9am to 5pm (unless otherwise stated below) and provides assistance on the following services.
Need to get in touch about flytipping, a missed collection, or to report something else?
Did you know the easiest and quickest way to contact us is online through our Report it or Make a payment pages?
| Service | Telephone number |
|---|---|
| Council tax and housing benefits | 0300 123 1384 (local call rate) |
| Fostering and adoption | 0800 783 1298 |
| Fraud hotline (24 hours) | 0800 389 8313 |
| HillingdonFirst card | 01895 556677 |
| Housing repairs | 01895 556600 |
| Housing services | 01895 556666 |
| Licensing (alcohol, gambling, street trading, massage and special treatments, scrap metal and animal licensing) | 01895 277433 |
| Parking permits | 01895 250633 |
| Planning and building control | 01895 250230 |
| Social care - adults (Social Care Direct) | 01895 556633 |
| Social care - children (Stronger Families Hub) | 01895 556006 |
| Registrars and electoral services | 01895 250418 |
| Rent collection and arrears recovery team (council tenants only) | 01895 556182 |
| Rubbish, recycling and environmental issues | 01895 556000 |
| School admissions | 01895 556644 |
During out of hours (Monday to Friday, 5pm to 9am and weekends), please call 01895 250111.